Q: I NEED TO REPLACE A BREAKER, BUT I DON'T KNOW WHAT KIND IT IS. ARE THEY ALL THE SAME?
A: No. The easiest way is to bring in the old breaker with you to ensure you buy the right kind of breaker. If you do not have the old breaker, the brand name of your service box might allow us to find the right kind of breaker.
Q: ONE OF MY BREAKERS TRIPPED. CAN THIS BE DANGEROUS?
A: Tripping breakers are usually the result of an overloaded circuit, which isn't a danger in itself. We recommend, if that is the case, that you try running fewer appliances on the circuit, which should fix the problem. If an overloaded circuit is not the source of your breaker tripping, you might be dealing with something more serious like a defective wire, short plug or socket, in which case we recommend you call a licensed electrician immediately.
Q: CAN I INSTALL A LARGER BREAKER TO STOP IT FROM TRIPPING?
A: In most cases the answer is no. Breakers are designed to blow when the charge reaches a certain level in order to protect both your appliances and your safety.
Q: THE PLUG FROM OUR DRYER DOESN'T FIT THE OUTLET IN OUR NEW HOUSE. IS THIS SOMETHING I CAN DO?
A: If the outlet doesn't fit the plug, it will need to be replaced. We strongly recommend you trust a licensed electrician to do this.
Q: WHAT IS A TRANSFORMER?
A: A transformer is a device that converts voltage. In most homes, transformers reduce the voltage for use on low-voltage equipment, such as doorbells and thermostats.
Q: THERE IS NO POWER IN THE GARAGE/ KITCHEN/ BATHROOM/ OUTSIDE OUTLETS. I CHECKED THE BREAKERS AND THEY ARE ON.
A: Look for a gfci outlet in or near the areas without power. It will need to reset with the buttons on the face. Gfci receptacles protect us from electric shock.